What was the challenge?

Transport for Greater Manchester (TfGM) wished to fully understand the practical issues associated with allowing bicycles on trams, primarily the feasibility of such an arrangement and its impact on daily operations and other passengers. These issues are critical in informing potential policy changes on allowing bikes on trams within Greater Manchester’s (GM) Metrolink network.

What was our solution?

Temple conducted a series of cycle trip observations where direct, real-world observations and interactions can provide qualitative data through insights into the experiences of cyclists and other tram passengers. Special considerations were also given to understanding the potential impacts on priority tram passengers such as those with wheelchairs, pushchairs or guide dogs.

Temple selected sixteen volunteer cyclists from the preexisting networks provided by TfGM to represent a diverse range of cycling proficiencies and demographic backgrounds. Specific routes were set out for the participants starting at a Metrolink stop and ending at a predetermined destination across the network. The volunteers were accompanied by two researchers and carers for those with access requirements.

Observations were made and noted on the cyclist’s experience, passenger reactions and the tram environment during the trips. Furthermore, researchers engaged in informal conversations with other passengers, with special attention to priority passengers, which provided more spontaneous insights on the perceived inconveniences or benefits of bikes on the trams.

How did we add value?

Temple was able to provide TfGM with the key passenger concerns relating to allowing for bikes on trams which is invaluable knowledge to guide the potential change in policy on the subject. Several recommendations were provided based on passenger and public suggestions, and feedback from the volunteer cyclists. Further research opportunities were identified for TfGM. These included a review of other trams and light-rail systems across Europe that have allowed bikes onboard.

Temple generated social value by ensuring a diverse range of volunteers were present to help understand the challenges of allowing bikes on trams. Furthermore, this project provides insights on the feasibility of this multi-modal transport option which will have added benefits to improving sustainable and accessible transport connections.